![]() ![]() ![]() ![]() This utility is located on client computers here ('C:\Program Files (x86)\Citrix\ICA Client\SelfServicePlugin\CleanUp.exe' /silent -cleanUser). Navigate to the folder where Citrix Receiver desktop clean-up utility is present. Hi All, Thru SCCM, I am trying to execute the Citrix Receiver clean-up utility on client computers, which resets Citrix Receiver to all default settings. Thru SCCM, I am trying to execute the Citrix Receiver clean-up utility on client computers, which resets Citrix Receiver to all default settings. The Citrix Receiver Clean-Up Utility removes components, files, and registry values of Online Plug-in 11.x, 12.x, and Receiver for Windows 3.x, 4. I removed the complete registry key and tried again to install the receiver – this time the setup started without any error messages and I was able to install the receiver. Launch the command prompt or PowerShell and 2. And there it was – the setup tried to access the following registry key: Time for a more intensive debug and check with procmon which files and registry keys are accessed during the setup start. This script will work in conjunction with the Citrix Receiver Clean-up Utility to clean Receiver per-user installations for all. Extracting the executable will create a folder. Download the cleanup utility from the following site. Then using a file archive tool like 7-Zip or WinRAR, exact the contents of the executable that you just downloaded. Download the latest version of the Citrix Workspace app here. But this time this didn’t fix the problem – after using the tool the same error was displayed like before. Its very easy to get the Receiver Cleanup Utility without a Citrix account. The next step was to use the Citrix Receiver Clean-Up Utility ( CTX137494) – normally this tool removes everything related to old Receiver or Online Plugin Versions. I cleaned up the registry and file system and removed everything which contained Citrix – but still the same error. The configuration manager cannot be initialized.Īfter removing all old Receiver Installations the error still occurred. Da der Citrix Receiver ja leider eine eher bescheidende Deinstallationsroutine hat, waren Updates oder Neuinstallation oftmals mit sehr großen Schmerzen verbunden. The start of the installation always failed with the message: Das Citrix Receiver Clean-Up Utility kennen die meisten ja sicher. Please be sure to click OK to accept the Data Collection and Privacy policy.Today I would like to describe you an interesting problem I had during my last receiver deployments. NOTE: In order to improve the Citrix Receiver experience, users will be prompted to select Y or N to upload the Receiver Clean-Up utility logs to Citrix. Now you could spend some time looking up the error, or let your IT department take a look at it, but if you have the option of making changes to your computer, then reinstalling the receiver might be your best bet. So the Citrix Receiver CleanUp Utility is a. Following are the steps for cleaning up the file system: On the system in use, show all hidden system files and folders ( Explorer’s Tools > Folder Options menu item). Navigate to the downloaded utility and run the Receiver Clean-Up Utility with administrator privileges (by right clicking your mouse and selecting run as admin).Ī new window will open, follow the prompted instructions to remove the Receiver. 3.8: ReceiverCleanupUtility.exe note that might disappoint some readers: Windows XP nor Vista are NOT supported. More information on this is available in the Receiver and Plug-ins section of the Citrix eDocs for your version. A clean uninstall of the Receiver from that computerĭownload the cleanup utility from the following site.If Receiver upgrade is not possible due to feature incompatibility and/or a clean uninstall is required.Using the command-line interface: You can uninstall Citrix Workspace app, from a command line by typing the following command: CitrixWorkspaceApp. When unexpected behavior or performance is experienced after upgrade from an earlier Receiver or Online Plug-in During Citrix Workspace app installation, you get a prompt to uninstall the Citrix HDX RTME package.When errors occur during upgrade from an earlier version of Receiver or Online Plug-in.The Receiver Clean-Up utility is designed to assist with the following scenarios: ![]()
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